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How We Work


At Washington Stove & Fireplaces Centre we believe the best results are achieved through a holistic design-to-installation approach, working closely with clients and designers from inception through to completion to ensure the best end product.


If you have an idea of the kind of feature you might be interested in or have received some design inspiration from our collection, please get in touch either by filling out our Contact Form or by speaking directly to a Design Consultant.


We are able to give initial technical information, discuss your ideas and provide some price indications over the phone. Following this we would recommend that an initial meeting take place between one of our Design Consultants and the client/builder/architect/interior designer along with any other necessary parties on site. A meeting in situ allows us to fully understand the anomalies of the specific situation, suggest design options as well as address technical requirements.


Following the site consultation, technical and 3D visual drawings can be supplied and, upon receipt of an order, a detailed works preparation schedule is produced. An assigned Washington Stove & Fireplaces Centre Project Manager will continue to work closely with involved parties, undertaking site surveys and interfacing with contractors as well as overseeing the final installation by our installation team ensuring efficient and satisfactory completion.


If you would like to discuss a project, please get in touch.

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We can custom make your fireplace to your preferred sizes, so no new carpet required!

16 Elswick Road

Armstrong Industrial Estate


Tyne & Wear

NE37 1LH (Opposite B&Q)

Opening Times

Monday to Friday..........9.00 till 4.30

Sat ...............................10.00 till 4.00

Sun................................11.00 till 3.00

Tel: 0191 416 5467 – Fax: 0191 417 4000